Changes between Version 11 and Version 12 of Public/GenAboutUs


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Timestamp:
Apr 20, 2023, 10:14:31 AM (13 months ago)
Author:
Boris Horner
Comment:

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  • Public/GenAboutUs

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    2020Can you please tell us a little about yourself and your background in the field of technical documentation and communication?
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    2323Sure. I am a physicist and appended a doctorate in mechanical engineering, in the field of flow measurement. Thus, from my education, I have the technological background adaptable to the one of our clients, but not the documentation side of it. After a few (short) career steps leading me from measurement device development via IT infrastructure via a freelance period with Jack-of-all-trades character to a three year engagement with the documentation service provider reinisch, as a software developer and consultant. At reinisch, I worked in a number of projects and learned how documentation is never a silo but touches virtually every part of a company.
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    3030What inspired you to establish your own consulting company, and how has your unique career journey helped you provide better solutions for your clients in technical documentation and communication?
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    3333Well, in the three years, I worked for reinisch, I enjoyed more and more working in this particular field of technology and consultancy. With growing experience and knowledge, I wanted the freedom to pick up other interesting projects or develop things on my own intiative. Still, I want to mention that reinisch was a good employer. I learned a lot and had more freedom where and how to do my job than I had had at many other companies at that time.
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    4040What are some of the key challenges companies face in the realm of technical documentation and communication, and how does your consulting company help them overcome these challenges?
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    4343I believe that nowadays, there is an immense choice of excellent software products on the market, commercial or open source ones, that have the potential of giving all the stakeholders I mentioned above, plus all the others, like developers, construction, service and last but not least the customers of the products an impressive user experience.
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    5454Can you share a success story or a project that your consulting company has worked on, which showcases the impact of your services on a client's technical documentation and communication process?
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    5757There are a number of stories I could mention here. Maybe I'll pick one that's a while ago, but that influenced the further evolvement of texolution GmbH (which I founded shortly before the project, in 2006).
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    7070As technology continues to evolve, how do you see the future of technical documentation and communication, and how is your consulting company preparing to adapt to upcoming trends or advancements?
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    7373Well, just at this moment, it would be odd to start the answer with something else than the obvious breakthrough of Artificial Intelligence and its rapid and massive impact on the work of all the stakeholders in the technical information field.
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    8484If there's anything else you would like to add or if you have any final thoughts, please feel free to share them.
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    8787Thank you for your questions. Indeed, I want to add one thing. Speaking about AI in the environment of technical information, it is an extremely powerful tool in our hands, and no-one can know for sure how this will be in even 5 years. But AI is not a solution for everything, nor can it answer every question, and even when it answers, we must not blindly trust the machine. A friendly scepticism is probably a good approach.
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