Standard Software

Overview

General information

Over time, we observed that many customers tend to have similar problems in various fields that could be solved by software. This resulted in a set of solutions that address common challenges in Technical Documentation. Some of these are rather for one-time use (for example, during migration, or for a single clean-up action. Others are software tools for permanent use for which we sell licences.

Management of supplier documentation

Particularly in the plant engineering branch, but also in other branches of industry, there is the need to collect documentation from suppliers and integrate it with documentation of in-house products, typically controlled by a parts list from the ERP system. Together with ​reinisch, we built a web-based, standard solution that addresses these requirements.

The Supplier Documentation Management System is available as standard software and can be hosted by yourselves or by us on standard Linux platforms. It reads parts lists from the ERP, and automatically calculates documentation requirements based on configurable rules. These can, for example, use target language, target market or component type as parameters to select the rule set(s) to be applied.

The requests can be reviewed and edited by the purchase department employees before submitting them. Once submitted, registered suppliers are notified by email and are asked to upload defined documentation units like:

• Data sheets
• Installation instructions
• User's manual

The system also defines the language(s) and format(s) to be uploaded, according to the rules, as well as deadlines. If deadlines are approaching or even exceeded, the system notifies the suppliers by email, containing links directly leading to the requests to be completed.

The system integrates the project manager role for review and release tasks as well as a documentation service provider role for basic review and organizational tasks.

The entire data collected can, out of the box, be exported into a configurable folder hierarchy. A programming interface allows to attach alternative output targets, like Content Delivery Portals or Service Management Systems.

Translation Memory clean-up and quality control

…

Configurable visualization of ontology data

…

Migration framework for semi-automatic source to target conversion

…

DITA-OT based publication from PIM

…

What we can do for you

…